How does the Customer Entry History Work?
- Jason Reel (Deactivated)
- Teresa Ledee (Deactivated)
The kiosk customer screen offers an option for users to see the entry history of the selected customer. The feature is intended to show the history of a single customer. Therefore, even if the customer has a multi-member membership, this dialog only shows their entries.
Step-by-step guide
The customer entry history is conveniently located in the customer heading and can be opened (by selecting the door icon).
When the entry history opens users will immediately see a list of entries for the previous seven days.
The entry history can be expanded to show the previous month or year. As users toggle the buttons the results will expand based on the entry history.
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When the entry history is open the data does not automatically update so to update the entry results users must select the "refresh" icon.
If the customer entry history needs to be printed or saved users should use the report in Community Connect Office called the "Building Entry Listing" report.