Community Connect Kiosk
The brand new, Community Connect Kiosk is here and it shows off a completely new interface! It packs in tons of features in an intuitive experience. The kiosk was written from the ground up with the users in mind. The following articles will help explore the available functionality for users.
Explore
Please take a few minutes to review the kiosk overview and see how this useful tool will assist you everyday! The kiosk offers a variety of visual queues which provide users with quick feedback as they navigate through each screen in the kiosk. For example, customers with active memberships will have a blue ring around the customer picture.
Landing Page
The kiosk will start up in the landing page each time. It quickly allows users access to the daily agenda or program guide as well as offering them useful information in the kiosk heading. The available options on the landing screen will depend on whether or not a user has logged in and to which permissions the user has access.
User permissions will dictate what options are available after the user has logged into the kiosk.
Sign In
Once a Community Connect user has been created, the user can login using their pin. All access in the application is governed by user permissions. Users will only be able to see and do what their user has been set to allow.
Read more about the kiosk screen...
Recent Entries
Kiosk users will have access to a recent entries feature which is a great tool that allows users to quickly see a list of customers that have entered the facility. It will allow users to personally engage customers and allows them to select a customer to quickly open the customer record.
A user must login to access the recent entry list.
Read more about recent entries...
Daily Agenda
The daily agenda will highlight classes that occur on today's date.
Program Guide
The program guide lists all active classes ordered by class name. Users can elect to search and quickly get a list of matching classes.
Customers
The customers feature provides tons of useful information on ALL customers in a center. The module offers extremely useful tools like an agenda that shows upcoming classes the customer will attend or any emergency contact information.
Read more about kiosk customers...
Register
The sales module will allow users to complete membership, activity, rental, gift card/punch card, concession, or day pass sales. The cart is always visible and allows users to edit items, add coupons and complete transactions easily.
A user must be logged in and given permissions to access and perform certain tasks in the sales module
Settings
From the Kiosk configuration screen users can set up their devices, and turn them on and off quickly.
Navigating the Kiosk
Kiosk Recent Entries
Kiosk Daily Agenda
Kiosk Program Guide
Kiosk Customers
- Search for a Kiosk Customer Record
- Explore a Kiosk Customer Record
- How the Customer Purchase History page Works
- How does the Customer Entry History Work?
- How the Emergency Contacts button Works
- How Customer Waivers and Forms Work
- How Kiosk Comments are Created and Viewed
- How does Entry Status Work?
- How Customer Check-In Works
- How the Customer Agenda Works
- How the Customer Profile Works
- How Customer Health Works
- How Customer Contacts Work
- How the Payment Methods page Works
- How does the Customer Membership Info Panel Work?
Kiosk Sales
- Search for a Kiosk Sale Item
- Explore Kiosk Sales
- How the Sales Membership Screen Works
- How the Sales Activities Screen Works
- How the Sales Event Screen Works
- How the Sales Gift Cards Screen Works
- How the Sales Punch Cards Screen Works
- How the Sales Concessions Screen Works
- How the Sales Day Pass Screen Works
- How to Check Out
- How to Create a New Customer During a Sale
- How to Add Discounts to a Sale
- How to Void a Sale
Kiosk Settings Menu