Thank you for taking the time to visit!

Community Connect has been designed from the inside-out, with brand new user-friendly UI for every one of its modules. This includes a completely redesigned kiosk interface, plus brand new mobile engagement tools. With all these shiny new things it makes sense to learn about the flashy new options!

Please use this portal to search for a solution to common problems, frequently asked questions, or "how to" articles. When there are questions that are reported we try to create articles detailing the way the feature works or how to deal with similar problems. Please contact us to let us know if there are any questions or helpful topics that are missing.

Community Connect Features

Community Connect How-To's

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How to Change to a Different Membership Plan
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What is included in the Waitlist Tab?
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What is included in the Roster Tab?
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How to Complete a Refund
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How Purchase History Works
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How to Open the Cash Drawer

Community Connect FAQ

Community Connect Release Notes

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CommConn Release Notes - 12/19/2023
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CommConn Release Notes - 10/24/2023
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CommConn Release Notes - 09/18/2023
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CommConn Release Notes - 09/13/2023
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CommConn Release Notes - 08/22/2023
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CommConn Release Notes - 06/22/2023

Community Connect Troubleshooting

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Access the About Screen for the Kiosk
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Diagnosing an MX Credit Card Device
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What are the email triggers for automated emails in Online Sales?
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Under what circumstances can an existing member renew online?
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What parameters are available for each Email template?
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Diagnosing Customer Merge Errors

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Community Connect Features

Community Connect How-To's

Community Connect FAQ

Community Connect Release Notes

Community Connect Troubleshooting

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