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Turn on LiveChat in Online Sales
Turn on LiveChat in Online Sales
Each center can utilize LiveChat in Online Sales to allow their customers to ask questions. In order to enable it for Online Sales follow the steps below.
Step-by-step guide
Turn on LiveChat by:
- Log into the LiveChat account for the center
- Go to Settings
- Go to Channels>Chat Widget
Copy the license number out of the "code" (e.g.: 1234567)
- Open KrocAdmin
- Go to the CCMS Sales module
On the "General" tab, enter the LiveChat license number
- Check the box "Enable Live Chat"
- Save
- LiveChat is now active for your center!
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