How to Set Up Classes for Online Sales

There are two types of classes in Community Connect and here is a guide that will help users understand how the various class options dictate how it will be displayed in Online Sales.

First, some basic background on classes. The two types of classes are Roster classes and Drop In classes.

Roster Class - Allow single visit purchases and/or the entire class to be purchased (all activities) and include a wait-list.
Drop In Class - Are single visit purchases and they have a limited registration window prior to the start of the activity (by default each activity can only be purchased 2 hours prior).

When setting up either type of class users can add individual, one-off activities or generate a bunch of activities via a schedule.

Online Sales will vary in appearance depending on how the classes are set up.

Roster Classes

A basic roster class will show the class schedule which includes the applicable dates, days of the week and time. When selected it will show customers all individual activities.

A roster class with multiple schedules will show customers the first two schedules. When selected it will display all schedules and individual activities.

A roster class that allows single visit purchases will display the schedule(s) and show the next three (3) upcoming activities. When selected, the details will default to the class purchase and show all of the individual activities.

When setting up a class with only single visits it is recommended to use the Drop In class type below.

Drop In Classes

A drop in class will appear the same in Online Sales regardless if set up with a schedule or single activity. The search result for a drop in class will display the next three (3) upcoming activities. When selected it will show all activities but only allow customers to select activities that are currently available for purchase.

The class will appear in grey text if it is not yet available for purchase.

Search Result Sections

The class search results divide all classes into two groups, “Today's Activities“ and “Future Activities“.

Today's Activities Heading

Will show any Drop In or Single Visit activity that occurs “today” sorted in chronological order.
An “Available Now” label will be displayed when the activity can be purchased.
Classes will be shown in grey are not yet available for purchase.
Roster Classes will NOT be included in “Today’s Activities” UNLESS they have a Single Visit which occurs today.

Future Activities Heading

Will show all roster and future drop in classes sorted alphabetically.
An “Available Now” label will be displayed when the activity can be purchased.
Classes will be shown in grey if are not yet available for purchase.