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Prospective Client Q&A

Prospective Client Q&A

The following are questions that prospective clients have asked and the answers we shared

What type of info/data security does Altruist provide? 

Data Security  

Cloud Hosting Infrastructure & Security

At Devnext, we utilize Google Cloud Platform (GCP) for cloud hosting of all Saas applications and services. 

  • Google implements a Security-by-design foundation in which Security has been placed at the forefront and has been built layer by layer throughout the entire infrastructure stack. 

  • We implement additional Security best practices through our Secure Landing Zone (SLZ), which continues upon the Google Security-by-design foundation by incorporating Security at the forefront of our systems architecture that sits upon the Google Cloud foundation. 

  • We incorporate and practice a Principle of Least Privilege (PoLP) for all cloud environments, systems and data coupled with multi-factor authentication and IP restriction for human access.

  • Internal system, external system, data and traffic monitoring, web application scanning and malware detection and alerting with behavioral analysis for day 0 threat detection and response.

  • Daily Vulnerability assessments and remediation utilizing industry leading Vulnerability management tooling.

Data Privacy

Click to view our detailed Privacy Policy

Is there any data you have about who this technology has worked best with? For example, has it been best used with Millennials vs Gen Z. 

Altruist Target Users  

Altruist was designed with multiple generations in mind.  From the beginning, given the very distinct communication preferences between generations, Altruist has been built to be responsive to the preferences of the user.  Your volunteers and coordinators will be able to work within Altruist from any location, on any device (mobile, laptop, tablet).  Further, each volunteer can decide how they want to receive communications.  2-way text based communication is preferred by both Millennials & Gen Z, and as a result, we have a "Communications Plus" package.  This is illustrative of one of the gaps we found in volunteering technology, focussed more on baby-boomers and Gen X, and as a result, lacking modern communications technologies.  From our current users, they currently skew toward Gen Z and secondary to Millennials.