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To cancel the membership, click the “Cancel Plan” button.

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If there are multiple payments related to the current membership (for example, autopay customers pay monthly for their plan) the user will be brought to a membership payment dialog, where they can select which payment they would like to refund when the plan is canceled.

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The user will see a confirmation dialog instead. If “Keep Plan” is clicked, the confirmation will close and nothing else happens.

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The total of all amounts entered in the amount fields will show in the green “Refund” field. This must match the “Total Refund” field to the left or the refund cannot be completed.

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hiddentrue

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