...
Community Connect version 1.2 Release
August 30th, 2022 → Community Connect Release
July 26th, 2022 → Community Connect Release
July 5th, 2022 → Community Connect Release
June 6th, 2022 → Community Connect Release
May 6th, 2022 → Community Connect Patch Release
April 26th, 2022 → Community Connect Release
March 29th, 2022 → Community Connect Release 1.2.9.2
February 23rd, 2022 → Community Connect Release 1.2.9.1
January 31st, 2022 → Community Connect Release 1.2.9
December 21st, 2021 → Community Connect Release 1.2.8.9
October 26th, 2021 → Community Connect Release 1.2.8.8
August 31st, 2021 → Community Connect Release 1.2.8.7
July 29th, 2021 → Community Connect Release 1.2.8.6
June 29th, 2021 → Community Connect Release 1.2.8.5
April 27th, 2021 → Community Connect Release 1.2.8.4
March 30th, 2021 → Community Connect Release 1.2.8.3
February 24th, 2021 → Community Connect Release 1.2.8.2
February 8th, 2021 → Community Connect Release 1.2.8.1
January 26th, 2021 → Community Connect Release 1.2.8
November 19th, 2020 → Community Connect Release 1.2.7
November 2nd, 2020 → Community Connect Release 1.2.6
September 30th, 2020 → Community Connect Release 1.2.5
August 27th, 2020 → Community Connect Release 1.2.4
July 31st, 2020 → Community Connect Release 1.2.3.1
July 28th, 2020 → Community Connect Release 1.2.3
June 30th, 2020 → Community Connect Release 1.2.2
May 26th, 2020 → Community Connect Release 1.2.1
May 7th, 2020 → Community Connect Release 1.2.0.1
March 30th, 2020 → Community Connect Release 1.2.0.1
March 30th, 2020 → Community Connect Release 1.2
Review the details for each release below.
What's New in 1.2…
.2
Review the details for each release below.
...
What's New in 1.2…
August Community Connect Release
...
release date: August 30th, 2022
RMS
Addressed an issue that would cause customer merge to fail under certain circumstances for autopay customers.
Online Sales
Openings for roster, drop-ins and single visits now correctly handle unlimited capacities rather than showing 0 openings for unlimited classes.
When adding a payment method or completing a purchase, online sales will now show an appropriate message if temporarily unable to process the transactions.
Reports
Added the customer barcode to the Autopay Status History Report.
Added spacing between rows in the Autopay Status History Report to make a clearer separation between rows.
Community Connect Kiosk - NEW APP!
Fixed an issue where scanning an invalid coupon barcode in the discounts dialog would crash the kiosk.
Fixed an issue where scanning an invalid employee barcode in the discounts dialog would crash the kiosk.
Added the ability to search for customers using tags in the advanced search when selecting customers for activity waitlists, membership sales, day pass sales, activity sales, concession sales, as a purchaser in the sales cart, and when adding members to a multi-member plan in the customer module.
When adding multiple customers to an activity sale, the “+” button will no longer scroll off the bottom of the screen as more customers are added.
If a concession item has no prices defined, the kiosk will now prompt for a price as it does when a $0 price is selected. Previously, this would cause an error loading the concession item in the sales module.
Corrected an issue which could, under certain circumstances, cause a customer to appear only on a single activity rather than on the class roster when purchasing that roster class from the Daily Agenda or Customer Agenda screens.
In the membership sales dialog, the term “Unit Price” has been replaced with “Autopay”, “Annual”, or “Monthly”, depending on the selected plan term.
In the day pass sales dialog, the term “Unit Price” has been replaced with “Daily”.
In all areas where a customer photo is displayed, a red dot (similar to the green dot that indicates a building entry today) has been added when the customer has the Do Not Allow Entry flag set.
When searching for customers to add to an activity, membership, day pass, concession, waitlist, or other customer list, customers who were not eligible were disabled and could not be selected, but there was no indication as to why they were ineligible. In these situations, the reason they are not eligible will now be shown in the search results list.
When using the Advanced Search to look up a customer and then choosing to create a new customer, the following fields will be copied to the new customer record if specified in the Advanced Search: First Name, Last Name, Email, Birthdate. (Note that the phone number is NOT copied, since the search has only one Phone field to search all three types of phone numbers, and the system would not know which of those three phone number fields to populate.)
When a user did not have access to edit customer health data, clicking on one of the checkboxes in that screen would still highlight that checkbox, even though the value could not be changed. Readonly checkboxes are no longer highlighted in this scenario.
Corrected an issue where certain Tags would no longer be available for selection in the customer search after using them in a previous search and then clearing the search criteria. It is no longer necessary to leave the search screen and come back in order to reset the list to the full set of Tag values after clearing a previous search.
Fixed an issue where the date and time at the top of the kiosk screen would freeze on the last day of each month.
Customers with the Do Not Allow Entry flag set can no longer be added to a membership or day pass sale. (Prevention of activity sales for these customers was released last month.)
When a barcode was manually entered for a customer in the customer profile screen, the entered barcode was changed automatically on Save if the barcode entered was already in use, but there was no obvious notification to the user. This has been changed to no longer reassign the barcode, but instead to show a validation error and prevent the Save until corrected manually.
In membership purchase or renewal screens, the separate Override buttons for Unit Price and Registration Fee have been replaced with a single Override button. If the current user does not have permission for price overrides, they will be prompted one single time for supervisor override when clicking this button. The button now opens a single dialog that allows overrides for:
Unit Price or Registration Fee on Annual or Monthly plans
Unit Price, Registration Fee, and “Due Today” price on autopay plans
When adding customers to the following lists, the added customers will appear in the order they were added. If necessary, the list will automatically scroll down to show the last customer added.
When adding customers to a plan in Membership sales
When adding customers during Day Pass sales
When adding customers to a multi-member plan in the customer module.
If an autopay plan was added to the sale cart but the autopay payment method dialog was skipped, the dialog to add or choose the autopay payment method will now be shown again if you edit the cart item.
If a monthly or annual plan was added to the sale cart and then edited and changed to an autopay plan, the dialog to add or choose the autopay payment method will now be shown.
Fixed an issue in the Purchase History screen where switching to advanced search was not clearing any previously entered simple search string, which sometimes resulted in an error.
Corrected an issue where the refund amount shown on a receipt was incorrect when the refund occurred as part of changing a customer membership plan to a less expensive plan.
July Community Connect Release
...
...
release date: July 26th, 2022
Online Sales
For roster classes that allow single visits, the number of openings are now shown for each activity in the single visit list.
When showing available openings for classes, the number or openings will no longer show a negative number. If oversold, the number of openings will show “0 Openings”.
Added the ability for customers with autopay to be able to turn off their autopay online.
This feature was made available at USW on July 5th, but is now available for centers in all territories.
This feature is turned off by default for all centers except those at USW.
Please contact your Territory’s Kroc Specialist to enable this new feature in Online Sales.
Keep in mind that this feature is required in the state of California.
Reports
Modified the Health Partners Enrollment Report to allow the user to enter a custom date range. (USE ONLY)
Modified the Invoice Report to allow the user to limit the number of customers in the drop down to those with open events within a specified date range. The date range can be edited, and closed events can also be optionally included.
Added a new Autopay status history report that shows a list of any members whose autopay has been turned on or off (or has been suspended or unsuspended) within a specified period of time.
This report was made available at USW on July 5th, but is now available for centers in all territories.
For those centers who have turned on the new feature that allows customers to turn off their autopay online, you can optionally filter the report to just those customers who did it online in order to help identify members with whom they may want to follow up.
...
June Community Connect Release
...
...
release date: July 5th, 2022
Online Sales
Addressed an issue where Online Sales did not show a price for Roster classes offered as Single Visit ONLY.
USW ONLY: Added the ability for customers with autopay to be able to turn off their autopay online.
USW ONLY: When a customer turns off their autopay online, the name of the customer making the change is shown in the customer audit log.
...
May Community Connect Release
...
...
release date: June 6th, 2022
Reports
Updated the Building Entry by Kiosk report to include results for Pilot Kiosks.
...
April Community Connect Patch Release
...
...
release date: May 6th, 2022
Community Connect Pilot Kiosk - NEW APP!
...
April Community Connect Release
...
...
release date: April 26th, 2022
Details of What's New
This release includes a number of changes to the new Community Connect Kiosk being piloted and also includes a couple of report changes. There are several locations in each territory piloting the new Community Connect Kiosk application! The new kiosk has all major functionality completed and we are continuing to add more features and improvements.
Reports
Updated the Expired Members report to include a “Home Phone” column within the report.
Updated the User Access report to include a filter to allow a user to filter “Active” users, “Inactive” users, or both “Active AND Inactive” users.
...
March Community Connect Release
...
...
release date: March 29th, 2022
Details of What's New in 1.2.9.2
...
February Community Connect Release
...
...
release date: February 23rd, 2022
Details of What's New in 1.2.9.1
...
January Community Connect Release
...
...
release date: January 31st, 2022
Details of What's New in 1.2.9
...
Community Connect Release 1.2.8.9
...
...
release date: December 21st, 2021
Details of What's New in 1.2.8.9
...
Community Connect Release 1.2.8.8
...
...
release date: October 26th, 2021
Details of What's New in 1.2.8.8
...
Community Connect Release 1.2.8.7
...
...
release date: August 31st, 2021
Details of What's New in 1.2.8.7
...
Community Connect Release 1.2.8.6
...
...
release date: July 29th, 2021
Details of What's New in 1.2.8.6
This small patch release includes the following changes.
Online Sales
Updated the Online Sales email text so that no text is returned when there are not any special instructions included for a class sale.
Previously, it returned the text “There are no special instructions”.
The templates (and any of their formatting) were not updated. Only the text being returned was modified to either include class special instruction text or nothing at all.
...
Community Connect Release 1.2.8.5
...
...
release date: June 29th, 2021
Details of What's New in 1.2.8.5
...
Community Connect Release 1.2.8.4
...
...
release date: April 27th, 2021
Details of What's New in 1.2.8.4
...
Updated the “Refunds” permission so when the user unchecks the “Refunds” permission, all child permissions are automatically unchecked as well.
Removed the “Refund Without Receipt” permission from Office as the new kiosks will not be using that permission.
Online Sales
Fixed an issue that caused Online Sales to lock up and not show any data when a class was created where the schedule(s) text exceeded 4,000 characters. This was happening when a class had many schedules.
...
Community Connect Release 1.2.8.3
...
...
release date: March 30th, 2021
Details of What's New in 1.2.8.3
...
Updated the Mobile Customer screen to show Recent Transactions.
It will show all recent purchases for the past month with the most recent purchase shown at the top and the rest of the purchases shown in descending order.
Each sale item is a different item in the list and all items from that sale are grouped together
The Date, Session, Transaction Numbers, Refund Label (if applicable), Sale Amount, Sale Time, Quantity (if applicable), and sale description will be displayed.
...
Online Sales
Fixed Online Sales so that classes will show the “Available Now” label OR show as unavailable (greyed out) depending on the registration date.
Classes can be added to the cart when they are showing “Available Now” but cannot be added to the cart when they are unavailable. Once the roster class is available for sale, the single visits can also be sold.
...
Community Connect Release 1.2.8.2
...
...
release date: February 24th, 2021
Details of What's New in 1.2.8.2
This small patch release includes the following changes.
Online Sales
Fixed an issue where classes with the capacity set to 0 were not allowing customers to register because it was showing as full.
These classes will now show as available (capacity = unlimited) and customers will be able to complete their registration.
...
Community Connect Release 1.2.8.1
...
...
release date: February 8th, 2021
Details of What's New in 1.2.8.1
This small patch release includes the following changes.
Online Sales
Fixed an issue where roster classes that also allowed single visits would only show in Online Sales one month before the activity date.
These classes will now show up to six months in advance just like drop-in classes.
...
Community Connect Release 1.2.8
...
...
release date: January 26th, 2021
Details of What's New in 1.2.8
...
Fixed an issue so customer barcodes in Mobile can be scanned at the kiosk.
Online Sales
Update the class list in Online Sales to be sorted by date and then time.
When a class capacity is full, the activities will now be grayed out and the checkboxes cannot be selected. The cart will now be disabled and a message will let the user know that the class is full and cannot be purchased. When a class capacity is not met, the activities can be selected (as long as they are within the correct amount of time to be purchased) and the user can add them to the cart.
RMS
Fixed an issue where propagate windows (option to apply a change to multiple activities) no longer will appear when adding a customer to a roster.
...
Community Connect Release 1.2.7
...
...
release date: November 19th, 2020
Details of What's New in 1.2.7
This small patch release includes the following changes.
Online Sales
Updated the class search results screen to break up classes into two sections, “Today's Activities“ and “Future Activities“.
Today's Activities Heading
Will show any Drop In or Single Visit activity that occurs “today” sorted in chronological order.
An “Available Now” label will be displayed when the activity can be purchased.
Classes will be shown in grey if they are not yet available for purchase.
Future Activities Heading
Will show all roster and future drop in classes sorted alphabetically.
An “Available Now” label will be displayed when the activity can be purchased.
Classes will be shown in grey if are not yet available for purchase.
Fixed an issue where not all classes were being returned in the results.
Fixed an issue where the class sales screen did not consistently show results.
...
Community Connect Release 1.2.6
...
...
release date: November 2nd, 2020
Details of What's New in 1.2.6
...
Updated the number format used in dashboard widgets to include a comma for numbers in the thousands.
Before: 10000
Now: 10,000
Online Sales
Updated the text shown to users when there are no other classes available for purchase.
Before: “There are currently no classes available for purchase.”
Now: “There are currently no other classes available for purchase.”
Updated all checkboxes in Online Sales so they can be easily clicked by users on a mobile device.
Updated the “feedback” form at the bottom of the site.
The feedback form has completely changed. Previously, the user had text boxes to fill out, and then it would send the feedback to the center making the ‘from’ email field the user’s email address. Since this is a form of spoofing, it has been completely removed the feedback form.
The “Have Questions” section at the bottom of Online Sales has changed so the user just needs to click the phone number to dial the number. Additionally, to send an email, there is a single button that opens the user’s email and fills in the “Send To” address for them. The customer will be sending feedback from their own email instead of Online Sales sending emails from the given address on its own.
Updated the class search results so they are grouped by class instance.
If the class instance type is a Drop In or allows a Single Visit, then the system will show which individual activities are available for purchase (up to eight) with the option to see all upcoming instances.
If it is a Roster Class type then the system will display the class schedule.
If one instance has multiple activities available for purchase the user can drill into each one.
RMS
Fixed an issue encountered when generating a temporary password for a customer’s online account. Previously, it was failing when the customer’s last name was less than 3 characters long.
...
Community Connect Release 1.2.5
...
...
release date: September 30th, 2020
Details of What's New in 1.2.5
This small patch release focuses on improving Online Sales to help prevent classes from being oversold so as to not exceed the available capacity.
Online Sales
Updated Online Sales to prevent a single user from exceeding the class capacity. Online Sales users will no longer be able to add participants to a class purchase if the count exceeds the class availability.
Updated Online Sales to check class availability before a customer finishes their purchase to ensure there is adequate space for the customer in the class they are attempting to purchase. Users will now be informed that the class is no longer available and prompt to choose a different date.
...
Community Connect Release 1.2.4
...
...
release date: August 27th, 2020
Details of What's New in 1.2.4
This small patch release includes the following changes.
Online Sales
Updated the text at the bottom of the “My Account: Payment Info” page to notate that existing Auto Pay payment methods cannot be removed.
Updated the guest search screen button text to state “Or Create a New Account” (previously the button displayed “Create Web ID”).
Updated the text displayed at the top of the page when a user is creating a new account to state “Create New Account” (previously the top of the screen displayed “Create Web ID”).
Fixed a bug on the Online Sales location selection page which made the user select a location in the drop-down menu twice before loading.
...
Community Connect Release 1.2.3.1
...
...
release date: July 31st, 2020
Details of What's New in 1.2.3.1
...
Community Connect Release 1.2.3
...
...
release date: July 28th, 2020
Details of What's New in 1.2.3
The release includes the following improvements.
Online Sales
When a class has multiple venues, online sales will now show the venue at the activity level. This way, when customers are trying to purchase an activity, they will understand where it is taking place. The “location” above the class description will also list the venues where the activity will take place.
If an activity has multiple venues, there will be a “Multiple” listed as the location.
Checkout Page
Changed the “I agree to the terms…” text box background color to gray.
Changed the disabled “Place Your Order” button to be gray.
When the user tries to click on the “Place Your Order” without having clicked on the “I agree to the terms…” checkbox, a popup will appear above the “Place Your Order” button informing the user to click the “I agree to the terms…” checkbox.
Fixed a bug for when a customer creates an account online and purchases multiple classes; the customer will only have one yellow notification to their customer record.
...
Community Connect Release 1.2.2
...
...
release date: June 30th, 2020
Details of What's New in 1.2.2
...
Issues addressed in 1.2.2
Online Sales
Fixed an issue where the system was not generating an automatic yellow notification for verification of a NEW customer's ID when the customer purchased a class online.
Fixed an issue where customers with memberships were able to purchase a class ahead of when registrations were opened (for example, a class registration opened 24 hours prior to class start time, the system would double that and let the customer purchase it 48 hours prior to class start time).
Fixed an issue when a customer was purchasing the last spot for a class, that a "No More Openings" label was improperly displaying.
Added the days of the week to class listings for Online Sales.
Fixed an issue when selecting a specific Kroc Center in the drop-down menu, the screen would refresh and not select the Center that was selected.
RMS
Fixed a bug in RMS when someone is manually added to a roster via RMS, it will no longer apply a member discount for members that are expired.
...
Community Connect Release 1.2.1
...
...
release date: May 26th, 2020
Details of What's New in 1.2.1
...
Community Connect Release 1.2.0.1
...
...
release date: May 7th, 2020
Details of What's New in 1.2.0.1
...
Community Connect Release 1.2
...
...
release date: March 30th, 2020
Details of What's New in 1.2
...