Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: updated intro note


Style
importhttps://dl.dropboxusercontent.com/s/eyef80ixe2t6q7y/commconn-team-portal.css?dl=0


Div
classpageHead



In addition to resetting a password at login, users have the option to change their password after they log into the Mobile application. This security feature provides users with a way to intentionally update their password. 

Note

Note, users can perform this action update their password from either the Office or Mobile Community Connect applications. Changing or resetting a user's password will change it everywhere for their Community Connect user. Once set, users will use the same login information for ALL CommConn applications (Office, Mobile, etc).


  1. Log into the Community Connect Mobile application.
  2. Click on the ellipsis icon and choose "Settings".

    Section


  3. Select the button "Change".

    Section


  4. Enter your current password.

    Section


    Note

    The password entered in "Current Password" must exactly match the existing password including the case.



  5. Enter a new password and confirm the new password.

    Section


  6. After clicking "Save" the change confirmation will be displayed.

    Section


Info

After changing a password users will NOT have to log out. Continue using the app and simply use your new password the next time you login!




Filter by label (Content by label)
showLabelsfalse
max5
spacescom.atlassian.confluence.content.render.xhtml.model.resource.identifiers.SpaceResourceIdentifier@1f7ab1
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel in ( "password" , "product-mobile" ) and type = "page" and space = "CCSD"
labelssettings-data-managers reports

Page Properties
hiddentrue


Related issues