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Community Connect version 1.2 Release

• May 31st, 2022 → Community Connect Release

• May 6th, 2022 → Community Connect Patch Release

• April 26th, 2022 → Community Connect Release

• March 29th, 2022 → Community Connect Release 1.2.9.2

• February 23rd, 2022 → Community Connect Release 1.2.9.1

• January 31st, 2022 → Community Connect Release 1.2.9

• December 21st, 2021 → Community Connect Release 1.2.8.9

• October 26th, 2021 → Community Connect Release 1.2.8.8

• August 31st, 2021 → Community Connect Release 1.2.8.7

• July 29th, 2021 → Community Connect Release 1.2.8.6

• June 29th, 2021 → Community Connect Release 1.2.8.5

• April 27th, 2021 → Community Connect Release 1.2.8.4

• March 30th, 2021 → Community Connect Release 1.2.8.3

• February 24th, 2021 → Community Connect Release 1.2.8.2

• February 8th, 2021 → Community Connect Release 1.2.8.1

• January 26th, 2021 → Community Connect Release 1.2.8

• November 19th, 2020 → Community Connect Release 1.2.7

• November 2nd, 2020 → Community Connect Release 1.2.6

• September 30th, 2020 → Community Connect Release 1.2.5

• August 27th, 2020 → Community Connect Release 1.2.4

• July 31st, 2020 → Community Connect Release 1.2.3.1

• July 28th, 2020 → Community Connect Release 1.2.3

• June 30th, 2020 → Community Connect Release 1.2.2

• May 26th, 2020 → Community Connect Release 1.2.1

• May 7th, 2020 → Community Connect Release 1.2.0.1

• March 30th, 2020 → Community Connect Release 1.2

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What's New in 1.2…

May Community Connect Release

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released May 31st, 2022

Online Sales

• Per requirements for a new California law taking effect on July 1st, added the ability for a customer who is on auto pay to cancel their auto pay online. For the sake of consistency, this capability was also added to the new Pilot Kiosk.

• Fixed an issue in online sales where the date of birth and gender of the primary billing customer were now shown when the non-primary member on the plan was logged in.

Reports

• Updated the Building Entry by Kiosk report to include results for Pilot Kiosks.

Community Connect Pilot Kiosk - NEW APP!

• Added the ability to cancel autopay for those customers who have autopay set up. This will not cancel their plan but will allow it to expire normally on the end date.

• Starting a new register session now automatically opens the cash drawer.

• The cash drawer now opens automatically on $0 sales if those sales include punch cards, coupons, or scholarships.

• When updating the credit card used for autopay, the clerk is now alerted if the autopay items and payments are out of balance and shown a message stating the new amount that will be charged to the card.

• Purchase history now restricts results to the last 365 days, rather than the last 90 days.

• Coupons now show as expired on the day after the expiration date, rather than on the expiration date itself.

• Closing the Events payment or refund dialogs without completing the transaction now returns you to the previous Event screen.

• Single Event refunds that spanned multiple payments now correctly show as a single line item on receipts and in the purchase history dialog.

• When checking in a customer with outstanding waivers, the kiosk now prompts for the outstanding waivers to be signed but does not prevent the customer from being checked in.

• Overriding a price after having applied a scholarship no longer removes the scholarship. Instead, the scholarship amount is recalculated based on the new price.

• When the start and end dates are set to the same date in the Program Guide or Activity Sales screens, the results now correctly show results for that one day.

• When a customer is transferred out of a class, that class is no longer shown on the Customer Agenda screen.

• A user is now required to have permission in order to override the maximum cash refund amount.

• Fixed an issue where certain types of price overrides could result in out-of-balance sales.

• Fixed an issue where changing plans resulting in a balance due could cause the GL integration to be out of balance.

• Fixed an issue that was preventing the sale of multiple instances of the same class in the same transaction.

• Fixed an issue where purchase history was not returning all results when using the advanced search.

• Fixed an issue where reloading an existing gift card was sometimes incorrectly showing the screen for selling a new gift card.

• Fixed an issue where the “Combinable” and “1 item per sale” labels on coupons were sometimes not accurate.

• Fixed an issue with the display of the Punch Card discount that could show an incorrect amount under very rare circumstances

• Fixed an issue with Event refunds where the amount available to refund to cash was not calculated correctly under certain circumstances.

• Added additional logging and diagnostics data to help identify any remaining barcode scanning issues.

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April Community Connect Patch Release

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released May 6th, 2022

Community Connect Pilot Kiosk - NEW APP!

• Fixed an issue where Events from another Kroc Center could show up in the Event list in the Sales Module under certain circumstances.

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This release includes a number of changes to the new Community Connect Kiosk being piloted and also includes a couple of report changes. There are several locations in each territory piloting the new Community Connect Kiosk application! The new kiosk has all major functionality completed and we are continuing to add more features and improvements.

Reports

• Updated the Expired Members report to include a “Home Phone” column within the report.

• Updated the User Access report to include a filter to allow a user to filter “Active” users, “Inactive” users, or both “Active AND Inactive” users.

Community Connect Pilot Kiosk - NEW APP!

• Kiosk Events (formerly Rentals)

  • Added the payment history tab within the Events dialog.

    • All payments (both payments and security deposit payments) on the current event are shown within this tab, with the most recent at the top, in alternating colors.

  • Updated the cart to allow users to click on an Event payment within the cart which redirects the user to the Events dialog in “Change Payment Mode”.

  • With appropriate Sales Permission, users can click on the “Make Payment” button within the Events dialog to the Make Payment Events Dialog.

  • Event Refunds has been fully implemented

• Daily Agenda

  • Added a “Visits” filter button to filter to only Single Visits

• Program Guide

  • Added a “Visits” filter button to filter to only Single Visits

• Sales

  • Added a “Visits” filter button to filter to only Single Visits for Classes

• Punch Cards

  • Fixed an issue where inactive punch cards were showing for sale in the kiosk.

• Bug fixes

  • Fixed an issue where a payment due was not showing properly in the Kiosk for a class that has passed.

  • Fixed an issue in both the Program Guide and Sales to not allow a user to select a Start Date that is after the End Date

  • Fixed an issue where cash totals were not being calculated correctly in the Register Session when cash refunds should be included.

  • Fixed an issue where refunds were showing an incorrect transaction number.

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This small patch release includes the following changes.

Online Sales

• Updated the Online Sales email text so that no text is returned when there are not any special instructions included for a class sale.

  • Previously, it returned the text “There are no special instructions”.

  • The templates (and any of their formatting) were not updated. Only the text being returned was modified to either include class special instruction text or nothing at all.

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• Updated the “Refunds” permission so when the user unchecks the “Refunds” permission, all child permissions are automatically unchecked as well.

• Removed the “Refund Without Receipt” permission from Office as the new kiosks will not be using that permission.

Online Sales

• Fixed an issue that caused Online Sales to lock up and not show any data when a class was created where the schedule(s) text exceeded 4,000 characters. This was happening when a class had many schedules.

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• Updated the Mobile Customer screen to show Recent Transactions.

  • It will show all recent purchases for the past month with the most recent purchase shown at the top and the rest of the purchases shown in descending order.

  • Each sale item is a different item in the list and all items from that sale are grouped together

  • The Date, Session, Transaction Numbers, Refund Label (if applicable), Sale Amount, Sale Time, Quantity (if applicable), and sale description will be displayed.

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Online Sales

• Fixed Online Sales so that classes will show the “Available Now” label OR show as unavailable (greyed out) depending on the registration date.

  • Classes can be added to the cart when they are showing “Available Now” but cannot be added to the cart when they are unavailable. Once the roster class is available for sale, the single visits can also be sold.

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This small patch release includes the following changes.

Online Sales

• Fixed an issue where classes with the capacity set to 0 were not allowing customers to register because it was showing as full.

  • These classes will now show as available (capacity = unlimited) and customers will be able to complete their registration.

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This small patch release includes the following changes.

Online Sales

• Fixed an issue where roster classes that also allowed single visits would only show in Online Sales one month before the activity date.

  • These classes will now show up to six months in advance just like drop-in classes.

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• Fixed an issue so customer barcodes in Mobile can be scanned at the kiosk.

Online Sales

• Update the class list in Online Sales to be sorted by date and then time.

• When a class capacity is full, the activities will now be grayed out and the checkboxes cannot be selected. The cart will now be disabled and a message will let the user know that the class is full and cannot be purchased. When a class capacity is not met, the activities can be selected (as long as they are within the correct amount of time to be purchased) and the user can add them to the cart.

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This small patch release includes the following changes.

Online Sales

• Updated the class search results screen to break up classes into two sections, “Today's Activities“ and “Future Activities“.

  • Today's Activities Heading

    • Will show any Drop In or Single Visit activity that occurs “today” sorted in chronological order.

    • An “Available Now” label will be displayed when the activity can be purchased.

    • Classes will be shown in grey if they are not yet available for purchase.

  • Future Activities Heading

    • Will show all roster and future drop in classes sorted alphabetically.

    • An “Available Now” label will be displayed when the activity can be purchased.

    • Classes will be shown in grey if are not yet available for purchase.

• Fixed an issue where not all classes were being returned in the results.

• Fixed an issue where the class sales screen did not consistently show results.

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• Updated the number format used in dashboard widgets to include a comma for numbers in the thousands.

  • Before: 10000

  • Now: 10,000

Online Sales

• Updated the text shown to users when there are no other classes available for purchase.

  • Before: “There are currently no classes available for purchase.”

  • Now: “There are currently no other classes available for purchase.”

• Updated all checkboxes in Online Sales so they can be easily clicked by users on a mobile device.

• Updated the “feedback” form at the bottom of the site.

  • The feedback form has completely changed. Previously, the user had text boxes to fill out, and then it would send the feedback to the center making the ‘from’ email field the user’s email address. Since this is a form of spoofing, it has been completely removed the feedback form.

  • The “Have Questions” section at the bottom of Online Sales has changed so the user just needs to click the phone number to dial the number. Additionally, to send an email, there is a single button that opens the user’s email and fills in the “Send To” address for them. The customer will be sending feedback from their own email instead of Online Sales sending emails from the given address on its own.

• Updated the class search results so they are grouped by class instance.

  • If the class instance type is a Drop In or allows a Single Visit, then the system will show which individual activities are available for purchase (up to eight) with the option to see all upcoming instances.

  • If it is a Roster Class type then the system will display the class schedule.

  • If one instance has multiple activities available for purchase the user can drill into each one.

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This small patch release focuses on improving Online Sales to help prevent classes from being oversold so as to not exceed the available capacity.

Online Sales

• Updated Online Sales to prevent a single user from exceeding the class capacity. Online Sales users will no longer be able to add participants to a class purchase if the count exceeds the class availability.

• Updated Online Sales to check class availability before a customer finishes their purchase to ensure there is adequate space for the customer in the class they are attempting to purchase. Users will now be informed that the class is no longer available and prompt to choose a different date.

  

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This small patch release includes the following changes.

Online Sales

• Updated the text at the bottom of the “My Account: Payment Info” page to notate that existing Auto Pay payment methods cannot be removed.

• Updated the guest search screen button text to state “Or Create a New Account” (previously the button displayed “Create Web ID”).

• Updated the text displayed at the top of the page when a user is creating a new account to state “Create New Account” (previously the top of the screen displayed “Create Web ID”).

• Fixed a bug on the Online Sales location selection page which made the user select a location in the drop-down menu twice before loading.

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The release includes the following improvements.

Online Sales

• When a class has multiple venues, online sales will now show the venue at the activity level. This way, when customers are trying to purchase an activity, they will understand where it is taking place. The “location” above the class description will also list the venues where the activity will take place.

  • If an activity has multiple venues, there will be a “Multiple” listed as the location.

• Checkout Page

  • Changed the “I agree to the terms…” text box background color to gray.

  • Changed the disabled “Place Your Order” button to be gray.

  • When the user tries to click on the “Place Your Order” without having clicked on the “I agree to the terms…” checkbox, a popup will appear above the “Place Your Order” button informing the user to click the “I agree to the terms…” checkbox.

• Fixed a bug for when a customer creates an account online and purchases multiple classes; the customer will only have one yellow notification to their customer record.

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Issues addressed in 1.2.2

Online Sales

• Fixed an issue where the system was not generating an automatic yellow notification for verification of a NEW customer's ID when the customer purchased a class online.

• Fixed an issue where customers with memberships were able to purchase a class ahead of when registrations were opened (for example, a class registration opened 24 hours prior to class start time, the system would double that and let the customer purchase it 48 hours prior to class start time).

• Fixed an issue when a customer was purchasing the last spot for a class, that a "No More Openings" label was improperly displaying.

• Added the days of the week to class listings for Online Sales.

• Fixed an issue when selecting a specific Kroc Center in the drop-down menu, the screen would refresh and not select the Center that was selected.

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