Symphony is a modular Content Management System built on top of the existing Web Manager CMS framework. The system is enabled by applying the “Symphony Skin” theme to a site; however, if the site was not created via the Symphony system, it will not have the appropriate settings and GDoS connection, and so will not function correctly.
The Symphony framework is constructed around these three entities:
- THQ Master Site
- The Master Site gives a high-level view of the Salvation Army as a whole
- Updates to the Master Site are done via traditional, hard-coded HTML to allow for complete customization
- The admin side of the Master Site features classic Web Manager page editors
- Local Sites
- A Local Site exists for every location, program, or metro area within a Territory
- Local Site updates are made via editable content modules/properties on each page
- No coding is necessary by Local Site Admins
- Overall look & feel are maintained territory-wide while still allowing content customization so that the location’s message is clearly communicated
- Conductor
- The Conductor is where the framework for all Symphony sites is defined
- Local Sites and custom content are created, and branded images are uploaded and categorized for Local Site use in the Conductor
- Global site settings, analytics code, and alerts are also managed here
- Special content can be syndicated from the THQ Conductor to Local Sites
- Conductor allows territory-wide campaigns to be easily created for promoting seasonal events like recruiting Red Kettle volunteers, or driving donations for specific causes like natural disasters