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If a user needs to reset their password for any reason they can simply follow the steps below.

  1. Open the Community Connect Office application.
  2. Click on the "Reset Password" link.

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  3. Enter your user email address.

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  4. Click "Send Reset Link".
  5. If the email matches an existing user then they will be sent a reset link.

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    Warning

    If the entered email does not match any existing users then nothing will be sent.



  6. Open the reset email that is sent.
  7. Click the "Reset My Password" button.

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    Note

    The reset link will expire after 30 minutes.



  8. Type a new password and click "Enter".

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  9. Your password has been reset!

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