Content Comparison

If a user needs to reset their password for any reason they can simply follow the steps below.

1. Open the Community Connect Office application.

2. Click on the "

   Forgot

   Reset Password" link.

   Section
   Image Added

   
   

3. Enter your user email address.

   Section

   
   

4. Click "Send Reset Link".

5. If the email matches an existing user then they will be sent a reset link.

   Section
   Warning If the entered email does not match any existing users then nothing will be sent.

   
   

6. Open the reset email that is sent.

7. Click the "Reset My Password" button.

   Section
   Note The reset link will expire after 30 minutes.

   
   

8. Type a new password and click "Enter".

   Section

   
   

9. Your password has been reset!

   Section

   
   

Related articles