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Credits allow users to change the adjusted service date in OMS which helps address historical gaps in service. The adjusted service date is what OMS uses to calculate the length of service (not the commissioning date). There are many occasions in which a user would need to change the calculated length of service by adding a service credit to a record. One of the most common credits would be "broken service". For more information on how to add service credits or debits review this related article.

Length of Service = Today's Date - Adjusted Service Date - Service Credits

Example: Officer John Smith had a period of time where he was out for personal reasons. A user will need to add a "broken service" credit so his adjusted service date reflects his actual time served.

Frozen time will stop the length of service from continuing to accrue time by putting an "artificial" end date on the officer's service. It does not change the commissioning or adjusted service dates. It only places a date cap on the length of service. It can be removed at any time and the difference can be saved as a service credit.

Length of Service = Frozen Date - Adjusted Service Date - Service Credits

Example: Envoy Marie Smith resigned from officership but has returned as an active envoy. A user will need to freeze her time at her resignation so that her service does not increase during her envoy time served. . If she is reaccepted as an officer, her frozen time can be removed. When this happens the user can choose to apply the time as a service penalty (for the time as an envoy) and the length of service will begin accruing again.