Symphony builds upon the existing foundation of WebManager 4 with tools that make it easy to build websites using no-code modules. The result is a robust infrastructure maintained by IHQ paired with a dynamic content editor that is constantly evolving to meet the ever changing needs of users.
The system is enabled by applying the “Symphony Skin” theme to a site; however, if the site was not created via the Symphony system, it will not have the appropriate settings and GDoS connection, and so will not function correctly.
The Symphony framework is constructed around these three entities:
The Master Site gives a high-level view of the Salvation Army as a whole
Previously, updates to the Master Site were done via traditional, hard-coded HTML to allow for complete customization, and the admin side of the Master Site featured classic Web Manager page editors
Currently, the Master Site functions and is administered the same way a Local Site would be
A Local Site exists for every location, program, or metro area within a Territory
Local Site updates are made via editable content modules on each page
No coding is necessary by Local Site Admins
Overall look & feel are maintained territory-wide while still allowing content customization so that the location’s message is clearly communicated
The Conductor is where the framework for all Symphony sites is defined
Local Sites and custom content are created, and branded images are uploaded and categorized for Local Site use in the Conductor
Global site settings, analytics code, and alerts are also managed here
Special content can be syndicated from the THQ Conductor to Local Sites
Conductor allows territory-wide campaigns to be easily created for promoting seasonal events like recruiting Red Kettle volunteers, or driving donations for specific causes like natural disasters