How to Enable Mobile Biometrics

Owned by Jason Reel (Deactivated)
Last updated: May 22, 2019Version comment
3 min read

By enabling biometrics, the login process can be streamlined for the Community Connect Mobile application. Biometrics authentication is used in mobile applications as a form of identification and access control. Turning on biometrics in the mobile application will allow users to simply use their devices features and skip the manual login process.

A few things to note...
  • Before biometrics can be turned on the user's device must support some form of biometric identification (fingerprint scanner, facial recognition).
  • It is NOT suggested to enable biometric functions on devices used by multiple people as this could give people access to other Community Connect users.
  • When a user resets or changes their password they will need to re-enter their password at login before the biometric functions can be used again.



Step-by-step guide

The steps involved in turning on biometrics varies slightly between Android and iOS (Apple) devices.

Android Devices

  1. Login to the mobile application.

  2. Select the ellipsis icon and go to "Settings".

  3. Toggle the "Biometric Login" option.

  4. Enter your current password and hit "Confirm".

  5. Enable your biometric feature (e.g.: scan your fingerprint).

  6. You are done! The next time you login to the mobile app just scan your fingerprint (or your face) and go!

iOS (Apple) Devices

  1. Login to the mobile application.

  2. Select the ellipsis icon and go to "Settings".

  3. Toggle the "Biometric Login" option.

  4. You are done! The next time you login to the mobile app just scan your fingerprint (or your face) and go!