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Before the LiveChat functionality can be configured or turned on each center will have to create a new account. LiveChat is a simple service which brings enhanced customer communication to websites. Devnext has already handled the coding and all centers have to do is set up an account, configure the styling and turn on the functionality

Step-by-step guide

Use the LiveChat documentation for steps in creating a new account:

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The Dashboard is unique within the Snapshot as it is the place where you can build your own view into all of the data available within the Ministry Snapshot. The following guide will show you how to modify the data shown in existing Widgets: 

Step-by-step guide


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1. Click on Gear Icon.

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2. To change chart type select the desired chart type and save.

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3. To change width select the desired width and save.

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4. To change the KPI or settings related to that KPI make the desired updates and save.

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5. Additional Functions:

  • Trash Can - Delete Widget
  • Cloud Icon - Save as JPEG or Excel file 
  • Print Icon - Print 
  • Copy Icon - Duplicate Widget
  • Refresh Icon - Refresh Widget Data 
  • Save Icon(Checkmark) - Save Changes
  • X Icon - Cancel Changes 
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