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Before the LiveChat functionality can be configured or turned on each center will have to create a new account. LiveChat is a simple service which brings enhanced customer communication to websites. Devnext has already handled the coding and all centers have to do is set up an account, configure the styling and turn on the functionalityThe dashboard is unique within the snapshot as it allows you to customize the data however you see fit. The following guide will show you how to move your KPIs within the dashboard.  

Step-by-step guide

Use the LiveChat documentation for steps in creating a new account:

  • Go to LiveChat: Setting Up
  • Follow instructions for creating a new account
  • No code will need to be copied to online sales for your account to work
  • Instead, work to set up the styling
  • Finally, once the account has been created and styled turn on LiveChat

    1. Hover over a kpi until you you see the move icon. 

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    2. Click on the icon and drag the KPI to desire location.

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    3.  Set the width to close the window

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