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Any customer who is at least the minimum age years old, regardless of membership or activity status.
Because all All new customer records are scanned this and that covers all members, activity participants, web accounts, and/or rental customers.
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If the user determines that the suggested match is not a match, the customer record and match are added to the list of mismatches. Email notifications will no longer be sent for this customer and match combination.
If the user determines that the suggested match is actually a match, manual customer record updates are necessary. NOTE This does NOT automatically flag the customer as a DENY ENTRY customer. The user must update the customer's record in RMS to flag the customer and deny entry.
A result can also match on an alias or nickname that corresponds to the customer’s first name.