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Credits allow users to change the adjusted service date in OMS which helps address historical gaps in service. The adjusted service date is what OMS uses to calculate the length of service (not the commissioning date). There are many occasions in which a user would need to change the calculated length of service by adding a service credit to a record. One of the most common credits would be "broken service". For more information on how to add service credits or debits review this related article.
Length of Service = Today's Date - Commission Date - Service Credits
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Credits have a service credit multiplier applied to the amount of time entered. These multipliers help OMS understand whether to add or deduct time. The can be managed under Settings>Service Credits. |
The IPS base service date (BSD) only changes will update when the ASD changes and if those two dates match matched exactly. So, if ASD = BSD and
the commissioning date changes, which changes the ASD, the BSD will be updated automatically, or
service credits are added, which affects the ASD, the BSD will be updated automatically
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