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Welcome to Community Connect Mobile!

Community Connect Mobile places data at your fingertips. The following articles will help explore the available functionality for users. The mobile application is a brand new tool available for center staff to aide them as they engage guests. Users of mobile can install it for Android and iOS (Apple) devices. There will be several release phases that the mobile application will go through and each one will further expand its functionality.

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Timeline for release phases:

  • Spring 2019 - Android & iOS mobile application

  • Fall 2019 - Purchases




Explore

Please take a few minutes to review the office overview or jump to a different help article from the list below.

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Quick Overview

  • Mobile Menu
  • Dashboard
  • Recent Entries
  • Customers
  • Classes
  • Settings


    Quick Overview

    Login

    Once a Community Connect user has been created a user can simply log in using their email and custom password. All access in the application is governed by user permissions. Users will only be able to see and do what their user has been set to allow.

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    Mobile Menu

    Users can swipe left or right to see the list of modules and other options in the mobile application. By touching the Community Connect logo users can open a menu and choose from a list of available modules.

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    Users can select the options menu (three vertical dots) to view the release notes, access the knowledge base, switch centers, access settings or simply log out.

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    Read more about navigating the mobile app...

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    Dashboard

     The Mobile Dashboard will load by default for users and allows them to set custom widgets and see information about the center that is most important to them. Users can quickly navigate back to the dashboard at any time by selecting the dashboard icon at the top of the app.

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    Read more about Dashboard...

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    Recent Entries

     The Recent Entries module allows users to quickly see a list of customers that have recently scanned entry into the center. Selecting an entry will open the customer record. The goal is that users can use this module to see and engage members that have recently entered the facility.

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    Read more about Recent Entries...

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    Customers

     This read-only customer module give users the ability to search for customers and see pertinent details of their record. Giving users the ability to quickly see this detailed information will help them be more informed to address customer questions without being behind a desk.

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    Read more about Customers...

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    Classes

    The classes module will give users the ability to search and open details for any class in the center! They will be able to see class details, upcoming activities and schedules as well as review the roster or names on the wait-list.

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    Read more about Classes...

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    Settings

    The Mobile Settings module allows users to reset their Community Connect user password and if applicable, enable bio-metrics for login on the selected device.

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    Read more about Settings...

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