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The classes module is a valuable resource to mobile users as it means they can find information on the fly about classes in their center. When users are asked questions about specific classes in their center they can quickly search for the class and provide immediate and accurate details for the customer. There are several methods to search classes to see what is available in a center and review the details.

info

 



Step-by-Step Guide

By default, the classes module will display the classes that

have

the user has recently

been

viewed

by the user

and show upcoming activities.

Step-by-Step Guide

There are two ways to search customer records; Quick Search, and Advanced Search.

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quick
quick

Quick Search

  1. The quick search is used by typing text in the search box and hit enter. The search checks the entered text against applicable fields on ALL classes and will any possible matches occurring in the next 30 days.

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  2. When the search is executed it will list all classes that match on the entered text.

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    Note

    After listing the search matches will be a list of recently viewed classes.




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advanced

Advanced Search

  1. Perform more in-depth searches by expanding the advanced search dialog.

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  2. The advanced search allows users to specify values for fields.

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  3. Click search and the customer record fields matching will be listed.

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    Info

    When users perform an advanced search the query text used will be displayed. Users can manually modify these or open the advanced search to adjust the parameters.





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