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Open Settings>User Security.
Use Before adding a new user, enter their name in the "User" name search field to see if they already have a user as it may be inactive.
If nothing is found, click "Add New User" at the top of the screen.
Enter the user's entire email address into the "Login Email" field.
NOTE: In order to get results users must enter text in email format like "john.smith" entering a space between the first and last name will not return results.
Select the matching email from the result list.
Verify the user's name is correct and click "Add".
If applicable, set the user's command filter (by default, users will have access to ALL commands).
If set to one specific command they will be limited to only see those actively serving in that command.
Select the user's role (this will apply the specific permissions set up for the role).
Verify the specific permissions that were pulled in from the role.
Modify the permissions as necessary for the individual user.
Click "Save".
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The best way to add users is by copying their email address and pasting that into the "Login Email" field. If they are not found then either the email is wrong or IT needs to create the email address and then ensure it has time to sync to the LDAP server. |
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