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Symphony builds upon the existing foundation of WebManager 4 with tools that make it easy to build websites using no-code modules. The result is a modular Content Management System built on top of the existing Web Manager CMS framework. a robust infrastructure maintained by IHQ paired with a dynamic content editor that is constantly evolving to meet the ever changing needs of users.

The system is enabled by applying the “Symphony Skin” theme to a site; however, if the site was not created via the Symphony system, it will not have the appropriate settings and GDoS connection, and so will not function correctly.

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  1. THQ Master Site

    • The Master Site gives a high-level view of the Salvation Army as a whole

    • Updates Previously, updates to the Master Site are were done via traditional, hard-coded HTML to allow for complete customizationThe , and the admin side of the Master Site features featured classic Web Manager page editors

    • Currently, the Master Site functions and is administered the same way a Local Site would be

  2. Local Sites

    • A Local Site exists for every location, program, or metro area within a Territory

    • Local Site updates are made via editable content modules on each page

    • No coding is necessary by Local Site Admins

    • Overall look & feel are maintained territory-wide while still allowing content customization so that the location’s message is clearly communicated

  3. Conductor

    • The Conductor is where the framework for all Symphony sites is defined

    • Local Sites and custom content are created, and branded images are uploaded and categorized for Local Site use in the Conductor

    • Global site settings, analytics code, and alerts are also managed here

    • Special content can be syndicated from the THQ Conductor to Local Sites

    • Conductor allows territory-wide campaigns to be easily created for promoting seasonal events like recruiting Red Kettle volunteers, or driving donations for specific causes like natural disasters