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Comment: Updated the appearance steps


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classpageHead



Once a center has created a LiveChat account they need to configure it to set the styling. The settings listed below can be used to make the LiveChat widget match the styling of Online Sales. 

Centers can set the styling of the LiveChat widget as they see fit. For more information on custom CSS styling please visit the LiveChat styling guide.

Step-by-step guide

Setting the LiveChat styling:

  1. Log into the LiveChat account for the center
  2. Go to Settings
  3. Open Chat Window>Customization
  4. Set "1) Pick Your Theme" the appearance theme to "CircleModern" & "Bubble"

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    Set "2) Pick Your Color" to "#29ABE2"

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  5. Click "Customize using own CSS"
  6. Paste text from this file

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  7. Scroll down and set the custom colors of your widget

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  8. Save by selecting "I'm done editingSave changes"

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  9. Go to Engagement>Eye-catcher
  10. Select "Upload custom picture"
  11. Upload this eye-catcher image
  12. Go to Engagement>Chat buttons
  13. Upload this online button and this offline button


Info
Following these steps will ensure your LiveChat widget matches the theme of your Online Sales site.

Filter by label (Content by label)
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max5
spacescom.atlassian.confluence.content.render.xhtml.model.resource.identifiers.SpaceResourceIdentifier@1f7ab1
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel in ( "customersupport" , "livechat" ) and type = "page" and space = "CCSD"
labelslivechat customersupport


Page Properties
hiddentrue


Related issues




Styling files:

Attachments
oldfalse
sortByname
labelslivechat